Privacy Policy
CROBS Solutions S. de R.L. de C.V., better known as CROBS Solutions, and internet portal www.crobss.com, is responsible for the use and protection of your personal data, and in this regard we inform you as follows:
For what purposes will we use your personal data?
The personal data we collect from you will be used for the following purposes that are necessary for the service you request:
- To administer and operate the services and products you request or contract with us.
In addition, we will use your personal information for the following secondary purposes that are not necessary for the requested service, but that allow and facilitate us to provide you with better service:
- To send surveys about the quality of our services.
- To send promotions or news related to our services and products.
- To generate a profile of our users.
- Marketing or advertising.
- Commercial prospecting.
In case you do not want your personal data to be processed for these secondary purposes, from this moment you can communicate us the above through the following mechanism: info@crobss.com
The refusal to use your personal data for these purposes may not be a reason for us to deny you the services and products you request or contract with us.
What personal data will we use for these purposes?
To carry out the purposes described in this privacy notice, we will use the following personal data:
- Identification data.
- Contact information.
- Employment data.
- Academic data.
- Facts about hobbies, entertainment and fun.
With whom do we share your personal information and for what purposes?
We inform you that your personal data is shared inside and outside the country with the following persons, companies, organizations or authorities other than us, for the following purposes:
Recipient of personal data:
Internal areas of the organization.
Purpose:
Application of service surveys and dissemination of promotions and news of the organization’s services and products.
Consent required:
No.
Recipient of personal data:
National and international service providers.
Purpose:
Coverage and scopes of services and products requested.
Consent required:
No.
How can you access, rectify or cancel your personal data, or object to its use?
You have the right to know what personal information we have about you, what we use it for and the conditions of the use we make of it (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); that we remove it from our records or databases when you consider that it is not being used properly (Cancellation); as well as to oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.
For the exercise of any of the ARCO rights, you must submit the respective request through the following means: info@crobss.com
To learn about the procedure and requirements for the exercise of ARCO rights, we provide you with the following means: info@crobss.com.
The contact details of the person or department of personal data, which is in charge of processing the ARCO rights requests, are as follows:
a) Name of the person or department of personal data: Address.
b) E-mail: info@crobss.com
c) Telephone number: +52-81-23-18-66-40
d) Other contact information: admin@crobss.com
You may revoke your consent to the use of your personal data.
You may revoke the consent, if any, you have given us for the processing of your personal data. However, it is important to note that not in all cases we will be able to fulfill your request or terminate the use immediately, since it is possible that for some legal obligation we may need to continue processing your personal data. Also, you should consider that for certain purposes, the revocation of your consent will mean that we can no longer provide the service you requested, or the conclusion of your relationship with us.
To revoke your consent you must submit your request through the following means: info@crobss.com
To know the procedure and requirements for the revocation of consent, we make available the following means: info@crobss.com
How can you limit the use or disclosure of your personal information?
In order for you to limit the use and disclosure of your personal information, we offer the following means: info@crobss.com
How can you find out about changes to this privacy notice?
This privacy notice may be modified, changed or updated due to new legal requirements; our own needs for the products or services we offer; our privacy practices; changes in our business model, or for other reasons.
We commit to keep you informed about the changes that this privacy notice may undergo, through: www.crobss.com.
The procedure through which notifications about changes or updates to this privacy notice will be carried out is as follows:
Date of last update.
Last updated: 29/09/2017
